Reviews

See what other customers say about their experience with our product, brand and customer service.
Based on 3121 reviews
90%
(2806)
5%
(162)
2%
(75)
1%
(41)
1%
(37)
C
Anise Seed Powder
Christina Thiessen (Winnipeg)
Now I can bake!

Ground anise is required in my great grandmother’s cookie recipe. Thank you for stocking this fresh ingredient.

T
Pineapple Fragrance Oil
Tracy Torres (Montreal)
I never got my order

I never got my order and you guys submitted my payment. So you’ve robbed me of my money AND you didn’t even send me anything. If your “business” is in fact “out of business” then why is your website still active and still receiving payments?! GIVE ME BACK MY MONEY

L
Japan Fukujyu Green Tea (Cut and Sifted)
Laurie Palozzi (Woodbridge)
Japan Fukujyu Green Tea (Cut and Sifted)

Love this tea! It's refreshing and light tasting and is now my go-to type to relax and unwind.

C
Irish Moss (Cut and Sifted) (Canada)
Claire Bélanger (Saint-Isidore-de-Laprairie)
Very Happy

I used, to do cream. It’s perfect.

B
Cocoa Butter
Barbara F. (Burlington)
High quality Unrefined Cocoa Butter

Love the natural chocolate scent and quality of this butter. Cuts easily and is fantastic in my homemade soaps, shampoo bars and Body Butters. Highly recommend. Will buy again.

M
Damiana Leaves (Cut and Sifted)
Megan Moores (Grand Falls-Windsor)
Excellent quality

A little “stemy” but the over all quality is great. The taste is amazing steeped into tea

K
Cedarwood Atlas Essential Oil
Kevin Hennessy (Orillia)
Excellent Product

Always appreciate the highest of quality in the products we get from Botanic Universe.

W
Lobelia Herb (Cut and Sifted) (India)
Wenonah Rosenberger
Good

It is good Lobelia with the expected taste and effect.

k
Rue Herb (Cut and Sifted)
kelley americano (Stoney Creek)
Would love to have the product!

Paid for the product, never received the product. Many attempts to reach out met with silence. I’d love to be able to review the product!

C
SLSA - Lathanol LAL Surfactant Powder
Claire Bélanger (Saint-Isidore-de-Laprairie)
Bath bomb

Perfect

A
Violet Herb (Sweet Violet) (Cut and Sifted) (Bulgaria)
AJ (Toronto)
So Happy!

It's so hard to find dried violet leaves in Canada, and this is the only place I've been able to source them. Great quality and taste! I've been adding them to my daily herbal infusions, and will soon be making a violet leaf and yarrow herbal body oil :)

D
Hibiscus Flower (Cut and Sifted) (Petals)
Donna Paradis (Edmonton)
Hibiscus

It is really clean excellent product and makes excellent hot or cold tea! Thank you!

G
Maple Sugar Fragrance Oil
Gillian Petcoff (Toronto)
smells amazing

This scent is a favourite of mine, smells just like maple syrup

L
Shilajit Powder Extract
Lori Balkom (Toronto)

I have received my product yet

E
Tulsi Leaves (Holy Basil) (Cut and Sifted)
Erin Dunlop (Toronto)
Never got all my order

I did not receive my entire order from this company. I have emailed and called and left many messages but no reply. Do not trust them!

D
Vanilla Fragrance Oil
Debbie (Keswick)
Vanilla heaven

Love love this scent I use it for candle making and it smells wonderful would definitely recommend

k
Hops Flower Whole
kelley americano (Stoney Creek)
Scam?

Several items were missing in my orders. I have called, left voicemails, sent emails, etc & nobody has reached out to either give me a refund or the products I paid for. Wouldn’t recommend!

S
Frankincense Organic Essential Oil
Shana Lambert (Sherwood Park)
Great product

Love it

E
Almond Sweet Carrier Oil (Italy)
Erin Dunlop (Toronto)
Did not receive my whole order

I did not receive my whole order. I have called and emailed many times but there has been no response. Never buy from here.

D
Boneset Herb (Cut and Sifted)
David Kelly (Lower Sackville)
Boneset

Have been using this native tea for years. Great for a healthy lifestyle

L
Shea Butter Organic (Unrefined)
Lila Osborne (Moonstone)
Shea Butter

Excellent quality. Foes not have a nutty smell. Works amazing in my body Butter!

S
Mullein Leaves (Cut and Sifted)
Shana Lambert (Calgary)
Great price great product

Bag came full to the brim, exactly as described
Great communication during shipping as well

E
Feverfew Herb (Cut and Sifted) (USA)
Elaine Wright (Burlington)

Excellent

A
Damiana Leaves (Cut and Sifted)
Ann MacNamee (Houston)
Great item!

Well cut and fragrant. Thank you!

C
Nettle Leaves (Cut and Sifted) (Stinging)
Chris Henderson (Cranbrook)
Great quality

Very happy with the product quality and fast shipping